Pdf-книга
Using a customer-oriented approach in sales management in the metal trading market of the Republic of Kazakhstan
Цена : 299 руб.
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Автор: Arman Islamgaleyev
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Жанр: Техническая литература
О книге
The monograph presents Kazakhstan’s experience in using a customer-oriented approach in managing sales in the metal trading market. Special emphasis in the work was made on the analysis of customer relationship management, as well as diagnostics of customer-oriented personnel remuneration and methods for assessing customer satisfaction, which are successfully implemented in one of the metal trading companies.